Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: January 2024

At Shorages, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you register or when you choose to participate in various activities related to our services.

Derivative Data

Information our servers automatically collect when you access our platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our services.

Business Data

Information related to your business operations that you provide to us in connection with our fulfillment services, including inventory data, order information, shipping details, and customer information necessary to fulfill your orders.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account
  • Process your orders and deliver our fulfillment services
  • Send you administrative information, such as order confirmations and updates
  • Respond to your comments, questions, and requests
  • Send you marketing and promotional communications (with your consent)
  • Improve our website and services
  • Monitor and analyze usage and trends to improve your experience
  • Comply with legal and regulatory obligations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing, shipping, data analysis, and customer service.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data
  • Rectification: The right to request correction of inaccurate data
  • Erasure: The right to request deletion of your personal data
  • Restriction: The right to request restriction of processing your data
  • Portability: The right to request transfer of your data to another party
  • Objection: The right to object to processing of your personal data

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of every website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: